CertainTeed Gypsum was rewarded for its perpetual commitment to excellence in customer service by Do it Best Corp., a home improvement industry co-op. Do it Best Corp. named the Gypsum division the 2015 Building Materials Vendor of the Year at its annual Member and Vendor Excellence Awards in Indianapolis. The ceremony recognizes outstanding performance among Do it Best vendors based on four criteria: product quality, service level, sales growth and sales/customer service.
CertainTeed Gypsum stood out this year for the high level of support it gives Do it Best member-owners through competitive pricing, enhanced programming and improved market specials offered throughout the year.
“At Do it Best Corp., our number one goal is helping our members grow and achieve their dreams,” says Joe Corah, divisional manager for building materials sales at Do it Best Corp. “CertainTeed Gypsum has been a highly effective partner in pursuing that goal as we work together to strengthen independent dealers across the country with top-notch programs and services.”
CertainTeed Corp.’s gypsum product division was first awarded Vendor of the Year in 2013 when its scored high marks in the areas of inside and field sales staff support, quality products and accurate invoicing. The product division has continued to excel in these areas, proving its commitment to Do it Best Corp. and its members.
“We are honored to receive our second Vendor of the Year award from Do it Best Corp., especially because of what it represents,” says Dave Engelhardt, president of CertainTeed Gypsum. “Maintaining strong customer relationships is just as vital to us as manufacturing innovative, high-quality products, and this award is evidence of our commitment to our valued distribution partners.”