A Homeland Security Program Minimizes Administrative Headaches

Lines & Lundgreen Roofing and Insulation Inc. is a small family-owned business that was started in 1947. We have grown to be the largest roofing company in Yuma, Ariz. Jonathan Lines, the general manager, is the third-generation Lines to guide this company. He is taking the reins from his father, John Lines, and uncle, Steve Lundgreen, the current owners.

Unfortunately, we all know there is a lot of turnover in construction. Having to worry about eligibility for employment is a distraction from what we do. We have an office staff of two people. How do you train two people to become experts in all the different areas a businessperson needs to be aware of nowadays? It is just impossible.

A few years ago there was an article in the local newspaper about a raid on a local business. The purpose of the raid was to check for illegal workers. The article stated there were a number of illegals working at this site, and the business would receive fines above $10,000. I didn’t want to worry about this, but we were not experts on the different documents that could be used to prove eligibility and didn’t know how to look for illegal documents. I did not want to become an expert either. I thought I was doing what was needed.

A day or two after the article appeared, one of the owners was talking to a group of employees and said we would have to check all employees for document accuracy. He was joking, but we lost a surprising number of employees that morning. They just disappeared, and we all knew why. I knew that whatever we were doing was not working. Then we were audited by U.S. Immigration and Customs Enforcement (ICE). I was more than a little uneasy as they presented their badges and realized why they were in our office.

Our audit turned out to be a positive experience. ICE agents went through each of our I-9 forms. Then they held a meeting with us. They could see we had been making an honest attempt to use appropriate hiring processes. They helped us clear up the things we were doing wrong and encouraged us to take advantage of the best employment practices available to us on the Internet.

We were using E-Verify already; E-Verify is a free Internet-based system that allows businesses to determine the eligibility of their employees to work in the U.S. We now use E-Verify for I-9 documentation, socialsecurity.gov for Social Security number verification and Arizona’s New Reporting Center to withhold child support. We are in compliance and ICE does the verification. I no longer worry about these issues, which is one less headache for me.

The IMAGE Program

Lines and Lundgreen Roofing and Insulation Inc. was the second Yuma, Ariz., employer to partner with U.S. Immigration and Customs Enforcement’s (ICE’s) Homeland Security Investigations (HSI) in a nationwide program designed to strengthen hiring practices and combat the unlawful employment of unauthorized workers. Lines and Lundgreen Roofing and Insulation was certified as an ICE Mutual Agreement Between Government and Employers (IMAGE) partner.

Lines and Lundgreen is a roofing, insulation and acoustical ceiling installation firm with 46 employees serving Yuma County and the Imperial Valley. The company’s projects range from residential roof repairs to large commercial and government contracts, such as the F-35 simulator building at U.S. Marine Corps Air Station Yuma.

As part of the IMAGE program, ICE provides private companies with education and training on proper hiring procedures, including the use of employment screening tools, such as E-Verify. IMAGE-certified companies also undergo an audit of their I-9 forms to ensure current employees are eligible to work in the U.S.

Employers interested in learning more about IMAGE membership should visit its web page.

About Richard Sorenson

Richard Sorenson is chief financial officer of Lines & Lundgreen Roofing and Insulation Inc., Yuma, Ariz.

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