NRCA Partners with The Review Solution to Collect Customer Reviews

The National Roofing Contractors Association (NRCA) has announced its partnership with Franklin, Tenn.-based The Review Solution in order to provide members with the added benefit of collecting customer reviews at the point of service. These customer reviews can be posted to leading review websites such as Google+, Yelp, Houzz, Home Advisor, BBB and Angie’s List.

The platform centers on an app that works on all iOS and Android mobile phones and tablets. The service requires no long-term contract.

Features of The Review Solution include mobile and job-site readiness, reviews collected by email from past satisfied customers, and the ability to facilitate the posting of reviews to major online review sites. Additionally, multiple users from multiple locations can use the app, and business owners can receive real-time text and email notifications for all submitted reviews. Positive reviews for the members’ businesses can be automatically syndicated to their Facebook and Twitter pages.

NRCA’s affinity program offerings are a benefit of membership that offers products and services from affinity program partners at significant member discounts.

CertainTeed Provides Solar Training, Partners with Angie’s List

Valley Forge, Pa.-based CertainTeed Corp. has partnered with Penn State University, College Station, Pa., in the construction of a solar power training facility. The project is the second phase of the groundbreaking, new smart-energy campus GridSTAR Center at The Navy Yard in Philadelphia. Functionally designed with input from CertainTeed, the building will showcase the manufacturer’s line of solar roofing products and provide an outlet for training students and building professionals in contemporary solar roofing system installation.

The steep-slope portion of the facility’s roof will feature a 2-kilowatt Apollo II solar roofing system integrated among Landmark Solaris Gold premium designer shingles in Max Def Weathered Wood and a 2-kilowatt Solstice rack-mounted solar roofing system. The GridSTAR Center also features a net-zero-energy demonstration home with Landmark Solaris shingles and a host of other exterior and interior CertainTeed building products.

In other news, CertainTeed is strengthening its roofing contractors’ reputation management and promotion strategies through a partnership with Angie’s List. By teaming up with the online national consumer review service, CertainTeed is helping local contractors build awareness for their services by providing access to exclusive advertising discounts, local business growth marketing opportunities and support.

“ShingleMaster contractors have proven their ability to provide knowledgeable installation of our roofing products to homeowners,” says Jay Butch, director of contractor programs and promotions for CertainTeed Roofing. “To show our gratitude for playing such an important role in our continued success, the partnership with Angie’s List will help to further manage, strengthen and leverage their local reputations and grow their businesses.”

As part of the program, contractors will be assigned a dedicated team at Angie’s List that is available to answer questions and provide updates about program details, account status, local market metrics, best practices and local advertising opportunities. Angie’s List helps homeowners hire local service professionals in more than 550 categories of service, ranging from home improvement to health care. In 2012, nearly 500,000 Angie’s List members searched the website to hire a highly rated roofing professional.