Kirberg Co. Receives BBB TORCH Award

Kirberg Co. receives the 2016 BBB TORCH Award from the Better Business Bureau.

Kirberg Co. receives the 2016 BBB TORCH Award from the Better Business Bureau.

Kirberg Co., St. Louis, has received the 2016 BBB TORCH Award from the Better Business Bureau (BBB) serving eastern Missouri and southern Illinois. The award recognizes the company’s commitment to customer service through exceptional standards for ethical business practices.

Laura Toledo, executive director of the Center for Women in Transition, St. Louis, nominated Kirberg Co. for the TORCH Award. In 2015, Kirberg Co. donated $36,000 in labor and materials to install a new roof at the Baker House, one of two transitional living facilities operated by the center.

“We are all extremely grateful for the generous donation of a complete roof replacement from Kirberg in 2015,” Toledo states. “They also coordinated with other contractors to make sure the job was done well and at no cost to the agency. Kirberg has continued to support the mission of the Center for Women in Transition in numerous ways since then. Kirberg is an excellent company that is dedicated to its community.”

Through practicing and promoting restorative justice, the Center for Women in Transition assists women in the criminal justice system to successfully transition back to their families and communities. The women are offered safe, stable housing through the center, as well as case management; life-skills instruction; guidance from volunteer mentors; and assistance with locating jobs and accessing other resources, such as substance-abuse treatment, medical and mental health care.

Eric Kirberg, president of Kirberg Co., accepted the TORCH Award and says: “We were delighted to be able to help our friends at the Center for Women in Transition. The center provides a wonderful service here in town, and a new roof was badly needed. Now the apartment building will remain open to help hundreds of women for years to come.”

Having provided nearly 100 years of service to the St. Louis community, Kirberg Co. installs nearly every type of roof system from slate and tile to flat-roof applications, vegetated and solar-power systems. With 90 field employees in St. Louis and approximately 50 in its branches, Kirberg Co. is committed to exceeding customer expectations.

“Getting roofs done right the first time, that’s always been our motto,” Kirberg notes. “When our roofers are as good as they are, it’s easy to have good customer service when the work is almost perfect.”

“BBB’s TORCH Awards celebrate exceptional companies with great customer service and ethics,” adds Scott Mosby, BBB board chair and chief executive of Mosby Building Arts, St. Louis. “Start with trust, honor the exceptional and learn from the best is our practice within St. Louis BBB. These companies and charities are examples to emulate for anyone who wants to be trusted in the marketplace.”

Learn more about Kirberg Co. at the website; visit the BBB’s website.

PHOTO: Kirberg Co.

Owens Corning Has Chosen Professional Building Services as a Platinum Contractor

Professional Building Services announced that it has been selected as a member of the Owens Corning Roofing Platinum Preferred Contractor Network. Owens Corning and Asphalt LLC invited Professional Building Services to join this premier network of top tier roofing professionals based upon its commitment to service, reliability and craftsmanship.

Owens Corning Platinum Preferred Roofing Contractors represent less than one half percent of the roofing contractors in the industry. To be accepted into the network, Professional Building Services met high standards including a minimum of three years experience, a clean profile with the Better Business Bureau, $1 million in general liability insurance, endorsements from distributors as well as all required state and local licenses.

“As a roofing company with decades of industry experience serving New England, Professional Building Services is honored to become a member of the Owens Corning Roofing Platinum Preferred Contractor Program,” says Pete Ciaraldi, manager of Professional Building Services. “We appreciate that purchasing a new roof is a significant decision and are proud to have Owens Corning Roofing backing the commitment to excellence we bring to our customers.”

“Owens Corning Roofing Platinum Preferred Contractor network members are chosen based on their proven market and industry leadership,” says Matt Lawver, contractor services leader, Owens Corning. “This network underscores Owens Corning Roofing’s commitment to providing value within the building materials industry and ensuring our roofing contractors have the tools and business solutions they need to grow their business.”

Through the Owens Corning Roofing Platinum Preferred Contractor Network, Professional Building Services is able to provide exclusive benefits and peace of mind to its customers, including extended system warranties that offer lifetime workmanship coverage. Professional Building Services is also a multi-year recipient of the Owens Corning Guild Quality Outstanding Customer Excellence Award.

NRCA Partners with The Review Solution to Collect Customer Reviews

The National Roofing Contractors Association (NRCA) has announced its partnership with Franklin, Tenn.-based The Review Solution in order to provide members with the added benefit of collecting customer reviews at the point of service. These customer reviews can be posted to leading review websites such as Google+, Yelp, Houzz, Home Advisor, BBB and Angie’s List.

The platform centers on an app that works on all iOS and Android mobile phones and tablets. The service requires no long-term contract.

Features of The Review Solution include mobile and job-site readiness, reviews collected by email from past satisfied customers, and the ability to facilitate the posting of reviews to major online review sites. Additionally, multiple users from multiple locations can use the app, and business owners can receive real-time text and email notifications for all submitted reviews. Positive reviews for the members’ businesses can be automatically syndicated to their Facebook and Twitter pages.

NRCA’s affinity program offerings are a benefit of membership that offers products and services from affinity program partners at significant member discounts.