MBMA Elects Board of Directors at Annual Meeting

The Metal Building Manufacturers Association (MBMA) has elected the 2017 Board of Directors at its Annual Meeting in Orlando, Fla. The 2017 Board members are:
 
Brad Curtis, chairman, Tyler Building Systems
Bill Coleman, vice chairman, NCI Building Systems
Tom Gilligan, ex-officio, Butler Manufacturing
Steve Campbell, CBC Building Systems
Ron Fox, Nucor Building Systems
Chuck Haslebacher, Varco Pruden Buildings
Fred Koetting, Schulte Building Systems
Craig Oberg, CO Building Systems
Tim Kessel, Bay Insulation Co.
Kathleen Tell, Tell Manufacturing
 
“I am pleased to continue as chairman of the Metal Building Manufacturers Association,” says Brad Curtis of Tyler Building Systems, located in Tyler, Texas. “The new year will mark our 61st year in providing research, education and leadership to the metal building systems industry, an achievement realized through the dedication and accomplishments of our members.”
 
According to Dan Walker, associate general manager of MBMA, “2016 will be remembered as a productive year, filled with new initiatives and resources to enhance the reputation of metal buildings in the low-rise, non-residential commercial construction market. In 2017, MBMA will continue its efforts to further strengthen the industry.”
 
MBMA members contribute hours of service each year to help make metal building systems the choice for low-rise commercial buildings. MBMA’s established committees lead this effort and ensure quality and excellence in a variety of areas, including technical, energy, fire protection, safety and sustainability. MBMA is also a partner with the International Accreditation Service (IAS) on the industry’s AC472 quality assurance program.  

Garland Introduces a Quality Assurance and Communication Program

Garland introduced a quality assurance and communication program for its manufacturing operations at its Cleveland headquarters. GMAX, which stands for Garland Manufacturing Attention to Excellence, is a proactive program designed to provide more education to the manufacturing staff and open the lines of communication between key players in the product manufacturing process.

At its core, the concept is to keep all involved—from team members working on the production line to the management team—well informed with up-to-date information. The program also outlines a strategy for improving on safety, quality, inventory and efficiency. Each piece of the GMAX program was designed with one goal in mind: engage employees in a positive way that fosters personal ownership and a healthy team dynamic to maintain Garland’s high standards.

The GMAX program brings together many of the departments—manufacturing, product management, research, quality and safety—that help make the products a success in the factory, as well as out in the field. One aspect of the program is the GMAX Command Center—a new room built in the manufacturing plant with product mock-ups, educational information about the products, and real-time information from the Product Management and Quality teams.

Already, the new program has brought positive changes to the Cleveland operations. “Now that all of the team members know the goal and everyone is educated on the what and why of what we’re trying to accomplish, the quality assurance team went from just one department to the entire manufacturing team,” says Colin Downey, plant manager.

The GMAX program will continue to grow and evolve to meet the needs of a constantly changing business landscape while striving to always put customers first.

Quality Assurance

As all of us in the roofing industry are keenly aware, roofing work is fraught with exposure. If the installation quality is poor at any time, there is real risk that the entire structure and its contents can be damaged or destroyed. Depending on the size of the loss, the result could be absolutely crippling for any roofing contractor to absorb. Unfortunately, there is no magic formula for quality; what works for one company may not work for another. I do feel strongly, though, that the emphasis on quality has to permeate your entire organization, top to bottom.

For our office, McHenry, Ill.-based Metalmaster Roofmaster, the process begins as early as the pre-award, bidding and estimating phase of the project. Our seasoned estimators carry years of industry experience and are always looking to identify, from the project plans and specifications, issues with the specified products or system, the effectiveness of which often depends on the season in which the roof is being installed. What frequently happens is that we end up recommending a change to the specified system type or installation method to better accommodate project or weather conditions, which will consequently result in a better installation in the end.

This review process does not end there. Post-award, the project moves to our submittal department, which serves as yet another set of eyes to review the plans and specifications for effectiveness of the specified roof system and installation. Our submittal technicians fulfill an office quality-control function to ensure the system products and installation are, in fact, best suited for that particular project. As part of the department’s review, the submittal department works closely with our valued manufacturing partners to elicit feedback and confirmation on the final submittal package. If changes to the plans and specifications are warranted, they are addressed timely and prior to roofing installation—during the submittal process.

The end result is that, by the time the project moves to our project management department for the actual installation, the groundwork for a quality installation has been laid because the products, manufacturers and installation methods have been carefully reviewed multiple times to ensure maximum effectiveness and applicability to the project. Unfortunately all system and
product changes have already been made and approved. All that is left is for our trained field crew to install.

Just prior to the actual field installation, our project managers and superintendents carefully review the plans, specifications and approved shop drawings. The site is reviewed to identify site issues that could potentially affect the quality of the installation. The project documents are furnished to the project foreman, who reviews and discusses the most effective means and methods with the superintendent and project manager. Throughout the course of the installation, open communication among the project manager, superintendent, foreman and field crew is encouraged to proactively discuss and address issues and concerns. At times, a third-party consultant is retained to perform an objective inspection of the roofing installation and to offer suggestions.

Once the installation is complete, we utilize our service department personnel to visit the site and perform any touch-up and detail work prior to the final manufacturer’s inspection. The manufacturer’s representative is accompanied during his inspection by one of our field staff, so that any and all concerns can be addressed and corrected on the spot and manufacturer
approval can be furnished and warranties issued in a timely manner. Owner and architect punchlists are dealt with similarly and, at that point, the owner and general contractor have assurances as to the quality of the roof installation.

It goes without saying, quality of installation is and always will be absolutely critical to the success of Metalmaster Roofmaster. Being able to point to a long history of quality installations has directly impacted our ability to earn new and repeat business, maintain and increase company profitability, build our reputation in the industry, gain manufacturer certification and recognition, reduce insurance premiums, achieve adequate bonding capacity and rates, and a litany of other items. Although we invest a substantial amount of time and resources into the process to ensure the quality of installations, the investment is small relative to the peace of mind and other tangible benefits achieved by maintaining a consistent record of quality roof installations.