Customer Connection: Building a Long-Term Relationship
Connecting with customers is more than just communication. Connecting is a strategic effort to create relationships beyond the initial transaction. It involves communication, but it…
customer service
Snowstorm in the Gym
I was recently introduced to Mike Pickel, co-founder of Texas Traditions Roofing in Georgetown, Texas. We were busy preparing case studies for our education issue,…
MBCI Appoints Viechnicki President, Green Vice President of Sales
MBCI has announced that Joel Viechnicki will succeed Bill Coleman as president of NCI Building System’s Components group. In this position, Joel will serve as…
CertainTeed Gypsum Receives Award for Customer Service from Do it Best Corp.
CertainTeed Gypsum was rewarded for its perpetual commitment to excellence in customer service by Do it Best Corp., a home improvement industry co-op. Do it…
Atlas Roofing’s Redesigned Website Provides Better Contractor Assistance
Atlas Roofing unveiled a redesign of its website recently. An improved visual design and upgraded functionality combine to deliver a best-in-class online information and contractor…
Union Corrugating Focuses on Customer Service
Union Corrugating Inc. has been a metal roofing manufacturer for more than 60 years, creating a brand that brings commercial and residential material excellence to…